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Communication Officer

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Communications Professionals
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EFSA/X/AD/2021/04 Requisition #
Communication Officer 
EFSA/X/AD/2021/04
 
The European Food Safety Authority (EFSA), based in Parma, Italy 
is looking for a 
Communication Officer
(Temporary Agent, Grade AD6) 
 
Please send us your application by no later than 27 May 2021 at midnight (local time), following the instructions in the ANNEX
 
The purpose of this call is to establish a talent pool (reserve list) that may be used for the recruitment of staff when a position becomes available and will be valid until 31/12/2022. The validity of the talent pool may be extended.
 
 
 IS THIS JOB FOR YOU?
 
Are you a brilliant digital communications professional with an eye for developing outstanding products and platforms that make your messages shine? Are you passionate about sharing your digital skills with colleagues to help them build online communities and support your employer’s engagement goals?  Do you have the drive to coordinate multi-partner communications campaigns for the public good that reach across Europe? Then this job may be for you!
 
EFSA is looking for Communications Officers who combine generalist skills and experience in traditional communications practice with demonstrated effective understanding and use of the very latest trends in digital and community management. 
 
 
Your key responsibilities
 
•    Research, develop, create, and measure the impact of engaging communication materials in all content types;
•    Ensure accuracy, consistency and coherence in messaging and design when developing communication materials;
•    Define audiences (business, scientific, consumer, etc.) to help build and engage online communities;
•   Advise colleagues across the organisation on the use of digital/social media platforms to promote their work and outreach and engagement activities;
•    Lead communications projects or campaigns in cooperation with network partners at international, EU, and national level;  
•   Identify issues related to risk communications that may impact EFSA’s reputation and proactively make proposals to exploit opportunities and mitigate risks;
•    Speak on behalf of EFSA on digital channels, via the media, or in public; 
•    Manage suppliers as required to deliver on the activities of the COM Unit.
 
 
WHY EFSA?
 
You will play an active role in an organisation that makes a difference to the lives of 445 million EU citizens.
EFSA employs around 500 staff members, and its Scientific Committee and Panels engage highly qualified and independent scientific experts. Every position within EFSA plays an important part in creating an inspirational environment in which to work and develop.
EFSA’s standards and values are driven by ethics and integrity and all staff is expected to act in a manner consistent with its principles, including fairness, transparency and impartiality in work practices and conduct towards other people.
As an EFSA staff member, you will have the chance to make a difference to European food safety working in an international and dynamic environment. You will also be able to participate in several valuable networking opportunities across Europe.
Furthermore, you will be joining EFSA at an exciting time as we are implementing the Transparency Regulation: EFSA expanded its mandate and will grow considerably over the next few years.
To find out more about EFSA, visit us at www.efsa.europa.eu.
 
 
WHAT CAN WE OFFER YOU?
 
Life in Parma
 
Parma is a lively city of around 200.000 inhabitants located in the Italian region of Emilia-Romagna and ranked as one of the most liveable cities in Italy. Its centre is rich in art, with architecture from different periods and plenty of parks. Parma is famous for its food, surrounding picturesque countryside and medieval castles. It is strategically located between major cities like Milano and Bologna and within reachable distance from ski resorts, seaside and mountains.
 
Salary and benefits
 
EFSA can offer the selected candidate a contract of 5 years with the possibility of renewal. 
The successful candidate will be recruited as Temporary Agent Grade AD6 with the basic salary starting from € 5.524 monthly, subject to an annual review of remuneration provided for in Article 65(1) of the Staff Regulations.
 
In addition to the basic salary, EFSA offers a range of benefits:
 
  • Various allowances to which the successful jobholder may be entitled, such as a household allowance, expatriation allowance (16% of basic salary), dependent child allowance and education allowance. The salary is subject to a Community tax deducted at source and staff members are exempt from national taxation.
  • Wide range of leaves (e.g. annual leave, parental leave, public holidays) and flexible working hours. Besides working in EFSA’s modern headquarter located in the heart of Parma, staff members are also offered the possibility to telework up to 50% of working time.
  • A comprehensive welfare package including pension scheme, medical, accident and occupational disease insurance coverage, unemployment and invalidity allowance, and travel insurance. Further information regarding rights, conditions of employment and benefits can be found at the following links:
 
WHAT ARE THE SELECTION REQUIREMENTS?
 
You must satisfy the following requirements on the closing date for submission of your application:
 
I. Eligibility criteria
 
1. General requirements
 
Be national of a Member State of the European Union, Iceland or Norway; 
Enjoy full rights as a citizen;
Have fulfilled any obligations imposed by laws concerning military service;
Be physically fit to perform the duties linked to the post;[1]
Have a thorough knowledge of one of the EU official languages and a satisfactory knowledge of another EU language;
Meet the character requirements for the duties involved;
 
2. Qualifications
 
A level of education which corresponds to completed university studies of at least three (3) years attested by a diploma in one of the following fields: communications, journalism, digital marketing, public relations, or any related disciplines.[2]
 
3. Experience
 
In addition to the above, at least three (3) years of relevant and proven professional experience gained after obtaining the diploma.[3]
 

In case you do not fulfil all the eligibility criteria, your application will not be taken into consideration.

 
II. Selection criteria
 
The following competencies will be assessed throughout the different phases of the selection procedure. Candidates are also expected to demonstrate effective communication in both spoken and written English as well as strong motivation for the position.
 
1. Technical competencies
 
i.  At least 3 years of professional experience in collaborating and partnering with stakeholders: Able to identify key (internal) stakeholders and bring them to the table, to develop a shared vision and mission with partners, to work effectively and inclusively with a range of internal and external stakeholders, to put stakeholder's criticism, complaints and special requests into a greater business context which allows advice, solutions and improvements in line with the organisational needs, able to plan for how partnerships will be sustained over the long term;
ii. Experience in communicating information to different target audiences: able to convey complex/technical/ sensitive concepts and make them understandable to the target audience,  to consult and manage information sources, able to adapt the language and style of communication to the target audience, to structure and/or summarise information to be presented or published;
iii. Experience in gathering and analysing data and information: able to gather, process and analyse relevant data and information, to identify which metrics align most closely with business goals, to visualise and narrate data driven insights; 
iv. Experience in managing communications: able to develop communication strategies, coordinate coherence among the messages transmitted, understand and interpret communication trends, linking them to business strategies, able to propose innovative communication solutions;
v.   Experience in project management: able to translate strategic project goals into clear project objectives, to monitor the project progress and results (on time, costs and quality), to adjust project/working plans when external or internal conditions alter, able to analyse and engage project stakeholders via a clear communication strategy.

 
 
2. Behavioural competencies
 
i. Deal with ambiguity: Able to work constructively within unexpected and unpredictable situations and show resilience and composure, even in difficult or adverse circumstances; able to decide and act without having the total picture; accept constructive feedback in a positive manner;
ii. Demonstrate political savvy and strategic agility: Look beyond the current situation and visualise what the future can bring with a keen sense for arising opportunities and good understanding of how and when to best pursue them; able to think in a creative and innovative way;
iii. Focus on stakeholder needs: Committed to meet the expectations and requirements of internal and external stakeholders; establish and maintain effective relationships with stakeholders and gain their trust and respect;
iv. Plan and measure for results: Set ambitious goals that exceed the targets and create plans to achieve them; ensure an efficient and responsible planning and management of resources;
v. Work with others: Work confidently within a group and contribute to achieve the common goals, understanding own role and how it supports the team and the organisation; able to cooperate, listen actively, manage conflicts and motivate colleagues.
 
 
NOTE
 
Candidates are invited to read the ANNEX that represents an integral part of this vacancy and provides information on how to complete the application, the steps of the selection process and appeal procedures.
 
This vacancy is published as well internally at the grade bracket AD5 - AD7.
 
[1] Before appointment, a successful candidate shall be medically examined by an institution’s medical officer in order that the European Food Safety Authority may be satisfied that he/she fulfils the requirement of article 28(e) of the Staff Regulations of the Officials of the European Communities.
 
[2] Any academic qualification mentioned in the application form shall be duly supported by evidence (original or certified copies of e.g. diplomas, certification, etc.) Only qualifications issued by EU Member State authorities and qualifications recognised as equivalent by the relevant EU Member State authorities will be accepted. In instances where diplomas are obtained from a non-EU Member State, EFSA may request the candidate to provide a relevant document of comparability issued by a recognised authority.
 
[3] Any professional experience mentioned in the application form shall be duly supported by evidence (original or certified copies of e.g. contracts, payslips etc.). Professional experience shall be taken into account from the date on which the person fulfils the minimum qualifications for engagement. In order for your professional experience to be taken into consideration, it must be supported by relevant documents attesting an actual work relationship defined by the following elements: real, genuine work; on a paid basis; as employee (any type of contract), or provider of a service.  Any given period may be counted only once (in order to be calculated as eligible, years of studies or professional experience to be taken into account shall not overlap with other periods of studies or professional experience). Professional activities pursued part-time will be calculated pro-rata on the basis of the certified percentage of full-time hours worked. Remunerated PhDs acquired in a field relevant to the job description can be counted as professional experience up to 3 years. Paid traineeships are counted as working experience. Prior to contract signature, the successful candidate(s) will need to provide original versions of documents proving the candidate’s work experience.

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